The Influence of Information System Security on Intention to Use Digital Health Apps in Indonesia
Keywords:
Information system security, trust, attitude toward use, intention to use, mobile health applicationsAbstract
This study examined the role of information system security in influencing the intention to use mobile health applications in Indonesia. The research employed a quantitative approach with an explanatory design, involving 250 respondents who had experience using mobile health applications. Data were collected through an online questionnaire and analyzed using structural equation modeling. The results showed that information system security had a significant positive effect on trust, which in turn influenced both attitude toward use and intention to use. Attitude was also found to significantly predict intention to use. Although information system security had a direct effect on intention, its impact was weaker compared to the indirect effects through trust and attitude. The findings suggested that security features alone were insufficient to drive adoption, as users placed greater importance on the psychological assurance of trust and favorable attitudes. The study concluded that the successful adoption of mobile health applications required not only strong technical safeguards but also effective strategies to enhance user confidence and positive perceptions.
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